Terms of Use

    Last updated: March 2024

    These Terms of Use (“Terms”) govern your access to, and use of the PrivacyGlobal website, platform, software, content and related privacy services (“Services”) operated by GreenPoint Global Technologies Pvt Ltd. (“Privacy Global”, “We”, “Us” or “Our”).

    By accessing or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

    1. Our Services

    Privacy Global provides privacy governance, data protection and compliance solutions through technology and professional support. Our Services may include:

    • Privacy impact assessments and auditsPrivacy assessments and compliance gap assessments;
    • Data inventory, discovery and mapping;
    • Data Protection Impact Assessments (DPIAs);
    • Consent and cookie consent management;
    • Data Subject Rights management;
    • Privacy risk management;
    • Vendor and third-party risk management;
    • Audit and compliance management;
    • Breach management and response;
    • DPO governance and privacy operations;
    • Regulatory reporting, analytics and dashboards; and
    • Related implementation, monitoring and professional support.

    Services may vary depending on the solution or engagement selected and may be subject to separate agreements, statements of work or commercial terms.

    2. Use of the Website and Services

    You may use the Services only for lawful and authorized purposes.

    You must not:

    • Attempt to gain unauthorized access to the Website, platform or related systems;
    • Interfere with or disrupt the Services or their security;
    • Upload viruses, malicious code or harmful material;
    • Copy, modify, reverse engineer or commercially exploit the platform or software;
    • Scrape or systematically extract Website content without permission;
    • Use the Services for unlawful, fraudulent or unauthorized purposes; or
    • Infringe the rights of PrivacyGlobal or any third party.

    You are responsible for providing accurate information and complying with applicable laws.

    3. Accounts and Authorized Users

    Certain services may require an account or authorized access. You are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.

    When you use the Services on behalf of an organization, you represent that you are authorized to do so and that authorized users will comply with these Terms.

    4. Privacy and Compliance Services

    PrivacyGlobal's Services are designed to support organizations in managing privacy and compliance obligations across applicable laws and regulatory frameworks.

    The Services and information provided through them do not constitute legal or regulatory advice and do not guarantee compliance, certification or the absence of regulatory penalties.

    Customers remain responsible for determining their legal obligations and implementing appropriate measures based on their circumstances.

    5. Customer Data

    Where you or your organization provide information through the Services (“Customer Data”), you retain your rights in that data.

    You are responsible for ensuring that you have the necessary rights, permissions and lawful basis to provide Customer Data to PrivacyGlobal.

    Where PrivacyGlobal processes personal information on behalf of a customer, such processing will be governed by the customer's instructions, applicable agreements and applicable data protection laws.

    6. Privacy and Data Protection

    Personal information collected through the Website or Services is processed in accordance with PrivacyGlobal's Privacy Notice and Cookie Policy, as applicable.

    Where PrivacyGlobal acts as a processor or service provider on behalf of a customer, processing will be governed by the applicable contractual arrangements and data protection requirements.

    7. Intellectual Property

    The Website and Services, including software, platform features, designs, content, reports, documentation, logos and trademarks, are owned by PrivacyGlobal or its licensors unless otherwise stated.

    Subject to these Terms and any applicable agreement, you receive a limited, non-exclusive and non-transferable right to use the Services for their intended purpose.

    You may not copy, modify, distribute, sublicense, reverse engineer or commercially exploit the Services without prior written permission.

    8. Third-Party Services

    The Services may contain links to or integrations with third-party websites, applications or services. PrivacyGlobal does not control or assume responsibility for their availability, content, security or privacy practices.

    Your use of third-party services is subject to their respective terms and policies.

    9. Security and Availability

    PrivacyGlobal implements reasonable technical and organizational measures designed to protect information processed through the Services. However, no system, transmission or storage method can be guaranteed to be completely secure.

    We seek to maintain reliable Services but do not guarantee uninterrupted or error-free availability. Services may be affected by maintenance, technical issues, third-party services or circumstances beyond our reasonable control.

    10. Fees and Commercial Terms

    Where Services are provided for a fee, pricing, payment, subscription, tax and other commercial terms will be governed by the applicable agreement, order form or statement of work.

    11. Disclaimers

    To the maximum extent permitted by law, the Website and Services are provided “as is” and “as available.”

    PrivacyGlobal does not guarantee that the Services will always be uninterrupted, error-free, secure or suitable for every particular purpose.

    Information provided through the Website is for general informational purposes and should not be treated as legal or regulatory advice.

    12. Limitation of Liability

    To the maximum extent permitted by applicable law, PrivacyGlobal will not be liable for indirect, incidental, consequential, special or punitive losses arising from or relating to your use of the Website or Services.

    PrivacyGlobal is not responsible for losses resulting from third-party services, customer configurations, inaccurate information provided by the customer, or misuse of the Services.

    Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

    13. Indemnification

    You agree to indemnify and hold harmless Privacy Global, its affiliates, officers, employees and service providers against claims, losses and expenses arising from your:

    • Violation of these Terms;
    • Misuse of the Services;
    • Violation of applicable law; or
    • Infringement of third-party rights.

    14. Suspension and Termination

    PrivacyGlobal may suspend or restrict access to the Services where reasonably necessary due to a violation of these Terms, unauthorized or unlawful use, security risks, non-payment or legal or regulatory requirements.

    Provisions which by their nature are intended to survive termination will continue to apply.

    15. Changes to These Terms

    PrivacyGlobal may update these Terms to reflect changes in its Services, business, technology or applicable law.

    Updated Terms will be published on this page with the revised “Last Updated”. date Where required, material changes will be communicated through appropriate channels.

    16. Governing Law and Jurisdiction

    These terms are governed by the applicable Indian Laws.

    Any dispute arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts of —-------- Maharashtra, India, unless otherwise agreed or required by applicable law.

    17. General

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

    Failure to enforce any provision does not constitute a waiver of that provision.

    These Terms, together with applicable service agreements, the Privacy Notice and Cookie Policy, constitute the terms governing your use of the Services.

    18. Contact Us

    GreenPoint Global Technologies Pvt Ltd.
    Unit #T241, Tower #10, ITC, C.B.D. Belapur Navi Mumbai, India - 400614

    Email
    [email protected]